With approximately two-thirds of the world’s population supposedly living within eight hours’ flight of Dubai, its national carrier Emirates has rapidly grown into one of the world’s most popular airlines. Having invested heavily in its lounges and premium cabins, the airline caters with particular panache to business-class passengers. This is a review of the experience aboard an Emirates A380 business-class flight, travelling from Dubai to London’s Heathrow airport.
Pre-departure: Business-class passengers flying from Dubai (and some 70 other cities) can book complimentary pick-up chauffeur-drive services from any address within the UAE to the airport, travelling in a BMW 520i Touring or, for larger bookings, a Mercedes-Benz V Class. Used exclusively by Emirates, Dubai International Airport Terminal 3 houses 40 business-class check-in desks and provides its premium passengers with fast-track services through security.
I’ve found the arrivals procedure seamless on previous flights, but on this occasion I was connecting via Dubai from the Seychelles to London Heathrow and instead made my way after disembarkation directly to Emirates’ Concourse B business-class lounge. Following a two-year, $11m upgrade that was completed in October 2016, the vast lounge now features a “health hub” with lighter dining options (simple salads, wraps smoothies and the like); a Moët & Chandon lounge serving four champagnes and complementary canapés; and a Costa Coffee counter with barista in tow.